If you can load a web page and surf the Internet run the Eset Online Scanner virus removal tool HERE. Remember, you must be connected to the Internet. After Eset Online Scanner installs and then downloads some updates and has started scanning your computer files you should disconnect your computer from the Internet. Make sure you run the Norman Malware Cleaner as well.

Believe it or not  you still have work to do. Download and update Malwarebytes located HERE and then run a full scan with updated Malwarebytes  to finish the removal process. This will remove other vicious malware and gets rid of the KoobFace viruses and the Conficker worm.

Follow the steps below at "My PC is Infected and I Cannot connect to the Internet" To  to see if you can establish an active connection to the Internet. If you still cannot connect to the Internet after following those steps go to another computer and download  Norman Malware Cleaner  and burn to CD or use a USB Flash drive and run Norman on the infected PC.

If you can get connected to the Internet run Eset and Norman Malware Cleaner. If you still cannot connect to the Internet you may have to reformat your computer or take it in for service. Stay tuned as I will be offering more Internet connectivity tips.

More Online Virus and Spyware Scanners That Detect and Remove Threats